Information on Data Protection
Your data is in good hands.
We want you to feel comfortable shopping with us, so we go to great lengths to protect your personal information. We strictly adhere to the legal regulations on privacy and data security imposed by the Bundesdatenschutzgesetz (German Data Protection Act) and the Teledienstdatenschutzgesetz (German Teleservices Data Protection Act). You can generally visit our website without leaving personal information.
What information do we collect?
As mentioned above, surfing without registration leaves no personalized data, but a cookie will be set with the session ID (see below for further information on "Cookies").
If you register as a customer, we only collect and store the data you provide us in our online form, i.e. your name, address, phone number, email address, also your preferred method of payment and further details regarding your order.
If you should register for a newsletter, we might ask for your name, home address and email address to be able to inform you.
Why do we collect information?
We collect and store your data to individualize our business relations and provide you with easy access to our products and services in order to facilitate the process from placing orders to paying goods.
Furthermore, we might use your data to inform you via email newsletter about novelties and special offers which in our opinion might be of interest to you.
If you do not disagree, your data can be used in anonymized form (with pseudonyms) for market research purposes within the scope of the services offered on our website.
We adhere to the principles of data economy and data avoidance which means that we only collect and store data we need for processing orders and communication with our customers. This also includes data that must be collected by our accounting department in accordance with legal requirements.
How do we collect information?
If you purchase in our store, you are required to provide some information like your home address, delivery address and your preferred payment method. You also create a user name and a password to make sure that you are the only person to have access to your data. You should therefore not disclose your password to third parties at any time. Your password cannot be seen by us, as it is encrypted in a database.
With your consent we store this data as your personal profile so that you can use the site comfortably with your user name and password. This has the advantage that you do not have to re-type your address every time you place an order. In case you do not agree to this procedure, we will delete the data after the settlement of the contract and the limitation of all claims resulting from it. In this case, you will have to resubscribe for any new purchase.
Cookies
The so-called cookie technology is solely used to make your visit to our website as convenient as possible. Different from most other websites, you can also buy in our store even if you have set your browser not to accept cookies.
If you have set your browser to accept cookies, we only use cookies for the so-called session ID. These cookies ensure that information about the content of your shopping cart can be stored by the system until your next visit.
Your access to your data
You have permanent access to all data collected under your name. The personal data in your user profile can be checked upon and updated at all times, e.g. your delivery address or your preferred payment method.
When do we pass on your data?
If we pass on your data, we only do this to our service providers or business partners that help us in processing your order and providing you with valuable information. These service providers and business partners are required to only use customer information to fulfill their responsibilities on our behalf and in accordance with data protection regulations.
How do we protect your information?
We developed organisational and technical measures to safely protect the data received from you, but we also recommend that you take all precautionary measures to protect your data at any time while you work on the internet. Get accustomed to changing your password frequently (choose a combination of letters and figures) and make sure you only use a secure browser for surfing the internet.
PLEASE NOTE THAT THIS TRANSLATION IS FOR COURTESY PURPOSES ONLY. THE GERMAN ORIGINAL SHALL PREVAIL.
